Professional Reading
Ballard, Thomas H., "The unfulfilled promise of resource sharing." American Libraries. 21 (10): 990-993.
Calvert, Philip et. al., "Interlibrary loan/document delivery and customer satisfaction: strategies for redesigning services." Library acquisitions: practice and theory. 22 (3): 386-.
Coffman, S., "Special considerations for fee-based services in public libraries." Journal of interlibrary loan, document delivery & information supply. 10 (1): 13-28.
Eimer, M. B. and K. L. Loomis, "The future of sharing: the effect of statewide consortia on select interlibrary loan departments." Journal of interlibrary loan, document delivery & information supply. 10 (3): 43-62.
Fuller, D. H., "From paper to electronic: migrating from paper interlibrary loan borrowing request forms to electronic: one approach." Journal of interlibrary loan, document delivery & information supply. 10 (3): 1-10.
Gasaway, Laura N., "Copyright and interlibrary loan: the uneasy case for the digital future." Colorado Libraries. 22 (3): 14.
Hilyer, L. A., "Interlibrary loan and document delivery in the larger academic library: a guide for university, research and larger public libraries." Jounral of interlibrary loan, document delivery & information supply. 13 (1-2): all.
"Interlibrary loan modules in integrated systems." Library technology reports. 15 (12): 106.
Lieberthal, S. P., "Management software for interlibrary loans: pathways to becoming a high performing interlibrary loan department." Journal of interlibrary loan, document delivery & information supply. 11 (2): 5-22.
Logue, Susan and Barbara G. Preece, "Interlibrary loan on the web: redesigning interlibrary loan services." Technical services quarterly. 16 (1): 1-14.
Morris, Leslie R., "Interlibrary loan ethics: are you an eagle or a weasel?" Journal of interlibrary loan, document delivery & information supply. 9 (4): 1-4.
Preece, Barbara G. and Susan Logue, "Empowering the patron: redesigning interlibrary loan services." Journal of library administration. 23 (1-2): 155-166.
Preece, Barbara G. and Thomas L. Kilpatrick, "Cutting out the middleman: patron initiated interlibrary loan." Library trends. 47 (1): 144-157.
Simpson, Sarah. "Creating an ideal interlibrary loan operation." Current Studies in Librarianship. 24 (1-2): 39-53.
Weaver-Meyers, Pat and Yem Fong, "Interlibrary loan and document delivery: the debate over union lists." Library administration & management. 9 (4): 204-206.